Itinerary Changes
- If you change the itinerary during the tour, it must be informed to us as early as possible. Changes may incur extra costs.
- AC will not be provided in the hills due to engine overloading concerns.
- There shall be no refund for any sightseeing missed.
- We do not provide cab services for late-night dinner or other activities at night.
- Once the tour is booked, cab charges apply even if you decide not to use the cab service on any day, as the cab will be allotted for you.
Confirmation and Itinerary
- The itinerary provided has been confirmed as per your requirements. Please contact us immediately if you find any discrepancies.
- In case of unforeseen circumstances such as bad weather or road conditions, we will provide the best alternative arrangements available.
- In case of flight delays or cancellations which prevent you from covering scheduled places, no refund will be processed.
- We strive to finalize itineraries according to client convenience and comfort. Any changes before departure will be informed using the contact details provided at booking. We are not responsible for claims arising from non-receipt of such communications.
- Post departure, unforeseen changes to itinerary will be communicated as they occur. We shall not be responsible for any loss resulting from such changes.
- Touriceholidays reserves the right to claim additional expenses resulting from itinerary delays or changes for any reason.
Itinerary Disclaimer
- All itineraries are samples intended to provide a general idea of the trip schedule. Factors like weather, road conditions, and physical ability may necessitate itinerary changes to ensure participant safety and comfort.
- We shall not be responsible for any delays or expenses arising from natural hazards or flight cancellations.
Cancellation Policy
- Cancellation must be notified in writing. Charges apply from receipt of cancellation notice as follows:
- More than 45 days prior to arrival: 10% of tour cost
- 30 to 45 days prior to arrival: 25% of tour cost
- 15 to 30 days prior to arrival: 50% of tour cost
- Less than 10 days or no-show: No refund
Payment Policy
Booking Confirmation and Deposit
- A non-refundable deposit of 30% of the total tour cost is required to reserve your booking.
- Booking is confirmed only when the deposit is received and acknowledged.
Balance Payment
- The remaining 70% must be paid before the first day of the tour.
- For bookings made within 30 days of the tour date, full payment is required at the time of arrival.
Mode of Payment
- Payments can be made via bank transfer (NEFT/RTGS/IMPS), credit/debit card, or UPI.
- A 2% transaction/convenience fee applies for credit/debit card payments.
- All bank or transfer charges are to be borne by the customer.
- Payments must be free of withholding tax or deductions.
Confirmation of Services
- Upon full payment, confirmation vouchers for hotels, transport, and other services will be issued.
- Customers are responsible for verifying all booking details; changes after confirmation may incur extra charges.
Important Notes on Payment Policy
- The deposit is strictly non-refundable and non-transferable if cancelled, except where specifically mentioned in the cancellation policy.
- Failure to pay the remaining balance by the specified due date may result in automatic cancellation of the booking, and the deposit will be forfeited.
- For peak seasons, major festivals, holidays, or special arrangements such as luxury accommodations or exclusive transportation, Touriceholidays may require full payment (100%) at the time of booking.
- Any increase in government taxes, fuel surcharges, or accommodation rates occurring after the booking confirmation may be passed on to the customer and must be paid in full before the tour departure.
- Payment clearance is mandatory to avoid disruption in service on the tour start date.